Terms of Service
Terms of Service
Wandervest LLC, DBA The Pro Depot
Last updated: June 11, 2026
Please read these Terms carefully. By creating an account or using The Pro Depot, you agree to be bound by them. If you do not agree, do not use the platform.
Who We Are
The Pro Depot (the "Platform," "we," "us," or "our") is a service operated by Wandervest LLC, a South Carolina limited liability company doing business as The Pro Depot. These Terms of Service ("Terms") govern your access to and use of the Platform, including our website at theprodepot.app and our mobile applications.
What The Pro Depot Is — and Is Not
The Pro Depot is a communication and introduction platform. We provide a venue where homeowners can describe home-improvement projects and connect with independent contractors who may be interested in those projects. That is the entirety of our role.
We are not a party to any agreement between homeowners and contractors. Specifically:
- We do not perform, supervise, manage, or guarantee any home-improvement work.
- We do not employ, contract with, or act as an agent for any contractor. Contractors are independent third parties.
- We do not process, hold, or transfer payments between homeowners and contractors. Any payment for a project is arranged and made directly between the homeowner and the contractor, outside of the Platform.
- We do not verify, endorse, or guarantee the licensing, insurance, qualifications, identity, conduct, or work quality of any user, including contractors, beyond any limited, self-reported information a user chooses to provide.
- We do not guarantee that any project will result in a match, a bid, a hire, or completed work.
Any information shown about a contractor (such as license details, insurance status, trades, badges, verification labels, or reviews) is provided by that contractor or by other users, or reflects only limited-scope checks, and is not independently verified, endorsed, guaranteed, certified, or warranted by us. Such information does not constitute an endorsement, guarantee, certification, or warranty of any user's qualifications, licensing, insurance, identity, or work. You are solely responsible for performing your own due diligence before engaging any user.
The Platform is strictly a communications, coordination, and marketplace technology provider. We are not a general contractor, subcontractor, builder, construction manager, employer, staffing agency, insurer, broker, or party to any agreement between users, and nothing in these Terms or your use of the Platform creates any such relationship.
Eligibility and Accounts
You must be at least 18 years old and able to form a binding contract to use the Platform. You agree to provide accurate information when you register and to keep it current. You are responsible for all activity that occurs under your account and for maintaining the confidentiality of your login credentials. Notify us promptly at support@theprodepot.app if you suspect unauthorized use of your account.
Relationship Between Homeowners and Contractors
Any contract for home-improvement work is solely between the homeowner and the contractor. As a homeowner or customer, you are solely responsible for:
- verifying each contractor's licensing, insurance, bonding, and qualifications directly;
- obtaining any permits, inspections, or governmental approvals required for the work;
- negotiating, agreeing to, and documenting the terms of any contract, including scope, price, timeline, payment, warranties, and dispute resolution;
- supervising, inspecting, and approving the work;
- ensuring jobsite safety and compliance with applicable codes and laws; and
- making payment directly to the contractor — the Platform never processes, holds, or transfers payment for project work.
We strongly recommend that you obtain written agreements, verify licensing and insurance directly, and confirm references before any work begins or any money changes hands.
We are not responsible for, and disclaim all liability arising from, the acts or omissions of any homeowner or contractor, the quality or safety of any work performed, any property damage or personal injury, any failure to pay or perform, or any dispute between users.
AI-Generated Content (Project Scoping and Estimates)
The Platform offers features that use third-party artificial-intelligence services to help describe, scope, and estimate proposed projects. You understand and agree that:
- AI-generated estimates or scopes are approximations and are not quotes, bids, or guarantees of price or feasibility.
- You should not rely on AI-generated content for any construction, financial, structural, or legal decision. Always consult a qualified professional.
- To provide these features, content you submit (such as photos and project descriptions) is processed by third-party AI providers. See our Privacy Policy for details.
Contractor Subscriptions and Billing
Certain features are available to contractors through a paid subscription. Subscription pricing, billing intervals, and any promotional or founding-member rates are presented at the point of purchase. Subscriptions are billed through our third-party payment processor, Stripe; we do not store your full payment-card details.
- Subscriptions renew automatically at the then-current interval until cancelled.
- You may cancel at any time; cancellation stops future renewals but does not entitle you to a refund of amounts already paid, except where required by law.
- If you subscribe through a mobile app store, additional store terms and billing rules may apply.
- We may change subscription pricing on a going-forward basis with reasonable notice; any locked or founding rate applies only for the period expressly stated at purchase.
Acceptable Use
You agree not to:
- Use the Platform for any unlawful, fraudulent, harassing, or harmful purpose.
- Misrepresent your identity, licensing, insurance, qualifications, or affiliation.
- Post false, misleading, infringing, defamatory, obscene, or otherwise objectionable content.
- Attempt to circumvent, disable, or interfere with security or operational features of the Platform.
- Scrape, harvest, or collect other users' information except as needed to communicate about a genuine project.
- Use the Platform to solicit users for purposes unrelated to home-improvement projects.
We may remove content and suspend or terminate accounts that violate these Terms, at our discretion.
User Content and License
You retain ownership of the content you submit, including photos, videos, project descriptions, messages, and reviews ("User Content"). By submitting User Content, you grant Wandervest LLC a worldwide, non-exclusive, royalty-free, fully paid-up, transferable, and sublicensable license to host, store, cache, reproduce, display, perform, distribute, modify, adapt, create derivative works from, translate, analyze, and otherwise use and process your User Content for the purposes of operating, providing, maintaining, improving, developing, and marketing the Platform and our products and services. This license includes the right to use User Content to develop, train, evaluate, and improve algorithms, models, and machine-learning and artificial-intelligence systems, and to transmit User Content to the third-party service providers described in our Privacy Policy.
This license continues even after you stop using the Platform with respect to (a) User Content you have shared with other users, and (b) aggregated or de-identified data derived from your User Content. You represent and warrant that you own or have all rights necessary to submit your User Content and to grant the license above, and that your User Content does not violate the rights of any third party or any law.
Reviews and Ratings
The Platform may allow users to leave reviews or ratings. Reviews must reflect genuine, first-hand experiences and must not be false, retaliatory, or incentivized. We do not endorse and are not responsible for the content of user reviews and may remove reviews that violate these Terms.
Disclaimers
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT ANY DEFECTS WILL BE CORRECTED, OR THAT ANY CONTENT (INCLUDING AI-GENERATED CONTENT, ESTIMATES, OR SCOPES) IS ACCURATE OR RELIABLE.
WE MAKE NO WARRANTY REGARDING ANY USER, ANY CONTRACTOR, ANY HOMEOWNER, ANY WORK, GOODS, OR SERVICES OBTAINED THROUGH THE PLATFORM, OR ANY PROJECT OUTCOME.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, WANDERVEST LLC AND ITS OWNERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR PROPERTY, ARISING OUT OF OR RELATING TO YOUR USE OF THE PLATFORM OR ANY INTERACTION WITH ANOTHER USER, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE PLATFORM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
Indemnification
You agree to indemnify, defend, and hold harmless Wandervest LLC and its owners, officers, employees, and agents from and against any claims, damages, liabilities, injuries, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Platform, your User Content, your interactions or agreements with other users, any project, work, or services (if you are a contractor), any property damage or personal injury, or your violation of these Terms or any law or third-party right.
Termination
You may stop using the Platform and close your account at any time. We may suspend or terminate your access at our discretion, including for violation of these Terms. Provisions that by their nature should survive termination (including Sections 2, 4, 8, 10, 11, 12, 15, and 16) will survive.
Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify you, such as posting the updated Terms with a new "Last updated" date or notifying you in the app. Your continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.
Dispute Resolution; Binding Arbitration; Class Action and Jury Waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT, TO HAVE A JURY TRIAL, AND TO PARTICIPATE IN A CLASS ACTION.
15.1 Agreement to Arbitrate
You and Wandervest LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Platform, or your use of the Platform (a "Dispute") will be resolved exclusively through final and binding individual arbitration, rather than in court, except as provided below. This agreement to arbitrate is governed by the Federal Arbitration Act and evidences a transaction involving interstate commerce.
15.2 Class Action Waiver
YOU AND WANDERVEST TECHNOLOGIES LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.
15.3 Jury Trial Waiver
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND WANDERVEST LLC EACH WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHT TO SUE IN COURT AND TO HAVE A TRIAL BY JURY. If for any reason a Dispute proceeds in court rather than in arbitration, you and Wandervest LLC each waive any right to a jury trial.
15.4 Procedures and Exceptions
Arbitration will be administered by a recognized arbitration provider under its applicable consumer or commercial rules, before a single arbitrator, and may be conducted in writing, by telephone, by video, or in person in South Carolina at your election where in-person proceedings are held. Notwithstanding the foregoing, either party may bring an individual claim in small-claims court if it qualifies, and either party may seek injunctive or equitable relief in court to protect intellectual-property or confidential-information rights. Before initiating arbitration, the parties agree to attempt in good faith to resolve the Dispute informally by written notice to the other party.
15.5 Severability and Opt-Out
If the class-action waiver in Section 15.2 is found unenforceable as to a particular claim, that claim (and only that claim) will be severed and may proceed in court, while all other claims remain in arbitration. You may opt out of this arbitration agreement by sending written notice to support@theprodepot.app within 30 days of first accepting these Terms; opting out will not affect any other part of these Terms.
Governing Law
These Terms are governed by the laws of the State of South Carolina, without regard to its conflict-of-laws rules. Subject to the arbitration provisions in Section 15, any Dispute not subject to arbitration will be brought exclusively in the state or federal courts located in South Carolina, and you consent to personal jurisdiction there.
Contact
Questions about these Terms can be sent to:
Wandervest LLC, d/b/a The Pro Depot
support@theprodepot.app